PROJECT
Software Development
Digital Transformation for a Retail Giant
PROJECT
Software Development
Michael Carter
Cloud Solution
18 Months
Blockchain Technology
We worked with Asian Market Place NYC, a leading retail chain based in New York, USA, to drive their digital transformation initiative. The project aimed to modernize their legacy systems, integrate omnichannel sales platforms, and enhance customer experience through AI-driven analytics. The engagement spanned 18 months and involved cloud migration, ERP implementation, and data consolidation.
Asian Market Place NYC struggled with outdated inventory management systems, leading to stock discrepancies, delayed deliveries, and poor customer satisfaction. Their e-commerce platform was not integrated with in-store POS systems, causing inconsistent pricing and promotions. Additionally, manual reporting slowed decision-making, impacting revenue growth.
The key challenges included migrating decades-old data without disruption, training employees on new systems, and ensuring seamless integration between multiple third-party vendors. Resistance to change from legacy teams and cybersecurity risks during cloud adoption further complicated the project.
We implemented a hybrid cloud solution with automated inventory tracking and AI-powered demand forecasting. A unified commerce platform connected online and offline sales, while real-time dashboards provided actionable insights. Change management workshops ensured smooth adoption, and robust encryption safeguarded data.