Work Details

PROJECT

Software Development

Digital Transformation for a Retail Giant

Project Logo

Client

Michael Carter

Category

Cloud Solution

Live View

Visit Website

Timelines

18 Months

Service We Provided

Blockchain Technology


About The Project

We worked with Asian Market Place NYC, a leading retail chain based in New York, USA, to drive their digital transformation initiative. The project aimed to modernize their legacy systems, integrate omnichannel sales platforms, and enhance customer experience through AI-driven analytics. The engagement spanned 18 months and involved cloud migration, ERP implementation, and data consolidation.

Image

Problems

Asian Market Place NYC struggled with outdated inventory management systems, leading to stock discrepancies, delayed deliveries, and poor customer satisfaction. Their e-commerce platform was not integrated with in-store POS systems, causing inconsistent pricing and promotions. Additionally, manual reporting slowed decision-making, impacting revenue growth.

Challenges

The key challenges included migrating decades-old data without disruption, training employees on new systems, and ensuring seamless integration between multiple third-party vendors. Resistance to change from legacy teams and cybersecurity risks during cloud adoption further complicated the project.

Our Solutions

We implemented a hybrid cloud solution with automated inventory tracking and AI-powered demand forecasting. A unified commerce platform connected online and offline sales, while real-time dashboards provided actionable insights. Change management workshops ensured smooth adoption, and robust encryption safeguarded data.

The results have exceeded our expectations. Stock accuracy increased by 95%, and online sales saw a 40% boost. Our team's deep understanding and hands-on approach ensured a smooth transition. Team Oreo's support throughout the process gave us confidence and clarity at every step. We’re seeing real results from their work.
Michael Carter
CIO, Asian Market Place NYC, New York, USA